Smart Cruise XTC • Cruise Travel EnquiriesCall Toll Free: +1-866-202-2493

Refund & Cancellation Policy

Effective date: August 21, 2026

Refund and cancellation rights depend on the cruise line, supplier, fare type, booking conditions, travel date and payment status. The specific terms applicable to your booking will govern.

Customer Cancellation

Contact us at +1-866-202-2493 before cancelling. We will review the booking conditions and explain any applicable cancellation charges, restrictions or non-refundable amounts.

Refunds

Where a refund is due, the amount and processing time depend on the applicable supplier and payment method. Deposits, promotional fares, service fees or other charges may be non-refundable where permitted by the applicable terms.

Supplier Cancellation

If a cruise line or supplier cancels a booking, available alternatives or refund options will depend on the supplier policy and applicable law.

Important: Do not assume that cancelling a reservation automatically results in a full refund. Obtain the terms applicable to your specific booking first.

Contact Us

Call +1-866-202-2493 with your booking reference for assistance.